Legal Technology - What's Next?

Today, I'm bringing you the final installment of my recaps from the Viewabill webinar (recording and audio available here). We've learned some really interesting things about what both inside and outside counsel are thinking these days in this climate of change, and the conversations around all of these issues should continue - the one lesson we should all take away from these is that communication among all of those involved in legal services is paramount. 

Thanks to Viewabill for inviting me to listen in, and giving me the opportunity to get a preview from a couple of their panelists! I look forward to the next session.

The final session of the morning was "Legal Tech and You:" 

Lawyers are looking for new ways to compete and position themselves as being at the forefront of an oversaturated market, and clients are demanding more efficiency, transparency, and affordability from their legal service providers. What do you look for when considering implementing legal technology and where do you see the next phase of innovation headed?"

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Fostering Collaboration Between Clients and Lawyers: The Transparency Piece

Building on Viewabill's last webinar session (audio and presentation recording here), they moved into a discussion of transparency, and its impact on the inside/outside counsel relationship. Per their session agenda,

What role has sharing matters via Viewabill played in fostering collaboration throughout the legal process, and what overall impact has it had on your professional relationship with each other?"

The participants in this section include: 

Panelists:
Daniel Baker, Sr. Operations Lead, LinkedIn Legal
Mike Haven, Senior Corporate Counsel, Legal Operations and Litigation, NetApp
Vincent Cordo Jr., Global Director of Client Value, Reed Smith, LLP
Rick Howell, Director of Financial Systems, Perkins Coie, LLP
Justin Liu, Associate General Counsel, MGM Resorts International
Karen Anzuini, Chief Information Officer, Benesch, Friedlander, Coplan & Aronoff LLP

Moderator:
Robbie Friedman, CEO + co-founder, Viewabill

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Week of January 19, 2015 on ILNToday - A Roundup!

I am bringing you today's roundup from the Dolomites in Italy! It's a beautiful crisp day here today, with almost no snow, but our ILNSki-ers are out on the mountainside. I am not a skier, so instead, I'm bringing you the roundup of the top posts from this week on ILNToday! 

 

The Buzz About Metrics

Following the first part of the Viewabill webinar (recording with audio available here), we headed into the next presentation, "Measuring Up." Viewabill says: 

It may come across as unseemly to acknowledge, but at its core, the practice of law is a business. What are some key performance metrics that firms use to determine whether they consider an engagement to have been "successful" and what is currently being done with those metrics in areas such as employee performance, operational efficiency, and predictive models?"

Clients apply their own set of metrics for determining quality, value, and success. What are some of the metrics they use when selecting outside counsel?"

Metrics and data are where it's at these days, so it's important to hear what both sides of the legal coin are doing. The speakers for this panel were: 

Panelists:
Vincent Cordo Jr., Global Director of Client Value, Reed Smith, LLP
D. Casey Flaherty, Corporate Counsel, Kia Motors
Rick Howell, Director of Financial Systems, Perkins Coie, LLP
Michael Hourwitz, Chief Financial Officer, Venable, LLP

Moderator:
Kenneth A. Grady, CEO, SeyfarthLean Consulting, LLC

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Rainmaking Recommendation from Jaimie Field: Yesterday is Not Today

Today, I'm bringing you a rainmaking recommendation from expert Jaimie Field

***

This morning, my father’s wife sent a picture of my father, Robert S. Field, Esq., going to court. My father has been practicing law for 50+ years. He is respected and well liked in the legal community, which was brought to my attention when I took him as my date to a recent county bar association event.

I also grew up with a grandfather who practiced for 62 years – he was a member of “The Greatest Generation” and it got me thinking about the difference between his generation, my dad’s generation and today’s generation of practicing attorneys and how to get clients.

The law is no longer just a profession – it’s also a business. As much as we would like to believe the former, unfortunately it isn’t true. According to the ABA, when my grandfather began practicing law, there were about 131,000 licensed attorneys. When my father began, there were about 300,000. Compare that with today’s number = 1.268 million attorneys.

 

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Interplay Between Inside Legal Departments & Law Firms

After hearing about some of the trends inside legal departments during the first part of Viewabill's webinar last week, the moderator opened it up to all of the panelists for their thoughts. Since panelists included both those inside legal departments, and those in law firms, it was a fascinating look at the push and pull of their relationships. 

To remind you of who the players are: 

Panelists (corporate counsel):
Daniel Baker, Sr. Operations Lead, LinkedIn Legal
Connie Brenton, Chief of Staff/Director of Legal Operations, NetApp
Panelists (law firms):
Vincent Cordo Jr., Global Director of Client Value, Reed Smith, LLP
Peter Lane Secor, Director of Strategic Pricing and Project Management, Pepper Hamilton LLP
Michael Hourwitz, Chief Financial Officer, Venable, LLP

Moderator:
Robbie Friedman, CEO + co-founder, Viewabill

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Trends in Inside Legal Departments

On Monday, I listened in on Viewabill's inside/outside counsel webinar - it was a long one (two and a half hours), so I'll be breaking up my recaps by session to share with you.  I love listening to inside counsel speak about the dynamics of their relationships with their legal services providers, and there were some great thoughts shared by all sides in these sessions. 

First up is "Friends in Need." From Viewabill: 

Corporate legal departments are under increasing pressure to become 'commercially aware' and rise to the challenge of fulfilling the role of business partner, driving the company's business objectives and risk profile. Inside counsel discuss their evolving role and what outside counsel can do to alleviate some of the pressure."

Law firms are also under pressure. Client value and legal sourcing teams are prominent in firms today; over 50% of the AmLaw 200 already employ a Pricing Director position to oversee project management. Stretched between serving as a resource for the firm's clients while simultaneously battling internal resistance, law firms discuss how they handle the 'new normal' and ways clients can help bring about change."

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Week of January 12, 2015 - A Roundup!

It's another Friday here, and that means, it's time for a roundup! Let's take a look at our top posts from ILNToday.  Tune in later today for the first of my series of recaps from the Viewabill inside/outside counsel webinar from earlier this week as well!

 

ILN Firm of the Month - Davis & Gilbert, New York!

 

   

 

 Member of the International Lawyers Network

 

The ILN is proud to announce our latest "Firm of the Month" - Davis & Gilbert LLP, New York!

Founded more than a century ago, Davis & Gilbert LLP is one of the largest single office law firms in New York City with more than 110 lawyers. They serve the legal needs of their clients both throughout the United States (since many of their clients have multiple U.S. operations) and internationally as clients’ needs dictate. Their practice reflects the leading industries driving New York’s economy. These include such dynamic service sector businesses as financial services, marketing communications, new media, fashion and retail, cosmetics and luxury goods, publishing, technology, hospitality and sports and entertainment. Their industry concentrations, combined with their sophisticated subject matter expertise, allow their lawyers to provide practical and specialized advice to businesses whose key assets are people and their ideas.

Their legal services include the full range of corporate and finance transactions (with an emphasis on middle market M&A), real estate, advertising and intellectual property, litigation, labor and employment, executive benefits and compensation, insolvency, tax and estate planning. Davis & Gilbert has been recognized for the past three years by The National Law Journal in its annual “Midsize Hot List” of the top twenty midsized firms in the United States, and they are one of only two firms to have received this honor so consistently. Additionally, Chambers USA, The Legal 500 U.S. and “Best Law Firms” have given national recognition to the firm’s Advertising, Intellectual Property, Corporate, Employment, Employment Litigation and Real Estate practices. They are especially proud to be consistently recognized in The BTI Consulting Group’s “Client Service A-Team,” an elite list of client service leaders amongst law firms nationwide.

Full descriptions of Davis & Gilbert LLP's services, expertise, and lawyer profiles are available on their ILN profile.

Lindsay Griffiths
Director of Global Relationship Management
International Lawyers Network

Lindsay Griffiths

 



Learn More

 

Main Contacts: 

Michael Lasky

Michael Lasky

Email: mlasky@dglaw.com
Telephone: (212) 468.4849

Practice Groups:
Litigation; Public Relations Law

Joseph Lewczak

Joseph Lewczak

Emailjlewczak@dglaw.com
Telephone: (212) 468.4909

Practice Groups:
Advertising, Marketing & Promotions; Entertainment, Media & Publishing; Intellectual Property

Mitchell Karsch

Mitchell Karsch

Emailmkarsch@dglaw.com
Telephone: (212) 468.4860

Practice Groups:
Corporate

 
Alan Griffiths

“Davis & Gilbert LLP is a perfect example of the excellence and dedication to client service that the ILN seeks in its members. They are well-deserving of the title of Firm of the Month.

Alan Griffiths
Executive Director
International Lawyers Network

+001.201.594.9985

www.ilntoday.com

 

Two for Tuesdays: Pro-Networking in 2015

One of the things I'm always thinking about is how to network better or differently. A lot of the articles I read offer the same tips, spun in a different way - and that's important, because I can always get something out of implementing the tried and true.  But when I find something unique, I'm definitely excited to share it!

Last night, I came across this piece from Branding Magazine, with "5 Tips to Network Like the Pros." My last couple of posts have introduced the idea that big data is going to become more and more important for clients choosing lawyers, but that doesn't mean the impact of relationships goes away. 

Bearing that in mind, let's make 2015 the year that we supercharge our networking. Branding Magazine offers 5 tips, but for this Two for Tuesdays, let's take a look at two of them, and how they relate to the legal industry.

Before we start, let's first consider a couple of important points that the article makes about why networking is so essential - beyond just for building client relationships. In case you've ever thought that networking was a waste of time...

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"Relationships Matter, But Not if We Can't Afford Them" An Interview with Operations Lead, Dan Baker

We're about an hour away from Viewabill's two-hour webinar today on the topic of improving the attorney-client relationship! On Friday, I shared an interview I had done with Casey Flaherty of Kia Motors. I also had the pleasure of speaking with another of the panelists, Dan Baker, who is the Senior Operations Lead for LinkedIn Legal. 

Dan's role at LinkedIn runs the gamut - he described his day as always moving the needle forward on a myriad of projects, from their pro bono program, career leveling, managing contracts, requisitioning, planning/forecasting, event planning, goal setting and tracking, spend reporting, liaising with others, budgeting, knowledge management, engaging firms, and much, much more. 

As a lady who wears lots of hats herself, I could absolutely sympathize with Dan's role...and his need to make things as streamlined and efficient as possible. 

Friends in Need

The first session Dan will be a part of today is "Friends in Need," with inside and outside counsel discussing their changing roles, and how the other can help them. 

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What Really Matters to Purchasers of Legal Service? An Interview with General Counsel, Casey Flaherty

On Monday, Viewabill will be presenting a two-hour webinar session on the topic of improving the attorney-client relationship through innovation. I first became familiar with Viewabill during the P3 conference, when panelists during one of the sessions were discussing its value. 

Thanks to my coverage of P3, I was able to get a heads up on Monday's webinar, which will bring together inside and outside counsel to discuss some meaty issues. I'll be covering the sessions in more detail in some recaps next week, but I was able to snag interviews with a few of the panelists in advance of the webinar, which I'll be sharing with you here. 

First up is D. Casey Flaherty, Corporate Counsel for Kia Motors America. Inc. and founder and developer behind the Legal Tech Audit (LTA), who was kind enough to speak with me this morning. From his LinkedIn profile: 

Based on what he witnessed in BigLaw, Casey developed a Legal Technology Audit that he administers to his outside counsel. In conjunction with Suffolk University Law School’s Institute on Law Practice Technology & Innovation and a group of advisers from across the legal spectrum, Casey’s audit has been automated. Registrations are open (http://www.legaltechaudit.com/). The LTA is not associated with Kia Motors America."

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Week of January 5, 2015 - A Roundup!

We're through the first week of the new year, and it's been a busy one! We're seeing some really smart content coming from our members, and I'm sharing our top posts with you here! Grab a cup of coffee and read through: 

 

Rainmaking Recommendation from Jaimie Field: What Do They Want?

Since today is my birthday, I'm happy not to be authoring my own post, but sharing with you another of Jaimie Field's rainmaking recommendations! Since it's the year of the client, she's looking at what clients want today and this is a must read!

***

You want more clients, right?

What do clients want?

  • They want to know that you understand their problems,
  • They want to know that you know how to solve those issues,
  • They want to know that you are listening to them,
  • They want you to be responsive,
  • They want you to communicate with them clearly,
  • They want to be billed fairly,
  • They want to like you, and
  • They want to know that you respect them.

But most importantly, they want peace of mind.

 

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Two for Tuesdays: Planning for 2015

Everyone and their brother will be writing posts this week about making plans and resolutions for 2015. Since I'm focused on finalizing my own marketing plan and jumping into the new year, it's on my mind too, so I'm adding to the chatter. 

But I'm giving some thought to what I can add to the conversation that's different to what you might be hearing elsewhere, and I've come up with the following two tips for you. 

Tip One: Throw Everything Out

It can be awfully tempting when you begin your planning to start with what you had the previous year. And while it's absolutely important and valuable to build on the previous year's success and progress, it can be just as useful to start with a clean slate. 

Heather Morse talks about how she starts her planning by cleaning off her white board.  And that's what I'm encouraging you to do - wipe off your white board, start with a blank sheet of paper, mentally wipe your brain clean and start fresh.

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