Since today is my birthday, I’m happy not to be authoring my own post, but sharing with you another of Jaimie Field‘s rainmaking recommendations! Since it’s the year of the client, she’s looking at what clients want today and this is a must read!
You want more clients, right?
What do clients want?
- They want to know that you understand their problems,
- They want to know that you know how to solve those issues,
- They want to know that you are listening to them,
- They want you to be responsive,
- They want you to communicate with them clearly,
- They want to be billed fairly,
- They want to like you, and
- They want to know that you respect them.
But most importantly, they want peace of mind.