Last week, I had the pleasure of attending the LMA’s P3 conference, which brings together "pricing, project management and practice innovation experts to discuss the use of various tactics to explore solutions to real issues face by law firms today."
I’ll be publishing some recaps for the conference in the coming days, since there was a LOT of high-level meaty topics and conversation happening in and around the event. But today, I wanted to bring you my two takeaways from the conference. As always, there are more than just two to discuss, but we’re focusing on these today! Feel free to add any other takeaways in the comments below, or just add your comments to the discussion!
Takeaway One: Pricing & Process Improvement Can’t Happen in Silos
Just before the conference, ALM Legal Intelligence released a special report on Pricing Professionals: Essential to Law Firms, an Ally to Clients (report available for purchase). I’ll be talking a bit more about this in the coming days as well, but I read through it in preparation for the conference, and the main thing that struck me is that we’re only now seeing an increase in integrating process management with pricing.
We spend all this time coming up with the right budget, and then we go deliver the work the same old way and we don’t adhere to the budget. And either the client says ‘I don’t want to pay anymore’ or we end up taking a hit to our profits because we can’t bill more but we spent more time working than we needed to."