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Week of August 13, 2012 on ILNToday – A Roundup

And just like that, we’re halfway through August! I hope everyone who is taking holidays this month is enjoying them, and getting ready to jump right back into the fray come September. As a kid, I loved school, so September is always my favorite month!  Without further ado, here are this week’s top posts from … Continue Reading

Social Media Tips

Amy Adams had some social media tips to report back to us following her attendance at the LMA’s post conference social media session:  Engage: It’s not just about serenading people, it’s about getting them to sing along.   Audience: Focus on your audience – what are clients interested in?   Post at roughly the same … Continue Reading

Let’s Get Specific – On LinkedIn

Over the last couple of days, I’ve been working on developing a few sub-groups for our International Lawyers Group member group on LinkedIn.  These groups are online forums for our Specialty Groups, which member firm attorneys participate in throughout the year. As I’m developing the groups, I’m going through my LinkedIn contacts to invite those … Continue Reading

Tip for Tuesday – Be Careful with Customer Service

I’m back with another tip for Tuesday!  Today’s tip is brought to you by a rather frustrating customer service experience I’m having, which is further impacted by social media. The ILN normally gives a small gift to our delegates when they’re attending a conference, as a memento of the city that they’re visiting (we like … Continue Reading

Facebook Tutorials – Creating a Profile Part II

So now we’ve created a very basic Facebook profile, and just as we did with LinkedIn, it’s time to expand on that.  When Facebook welcomes you, they want you to fill in your profile information, activate your mobile phone, find people you know and control what information you share.  We’ll go through each of these … Continue Reading

Facebook Tutorials – Creating a Profile Part I

Now we are on to a new set of tutorials – Facebook!  You may be wondering why I would choose Facebook as the next social media tool to delve into – isn’t that for kids? No! Also, during our LinkedIn tutorial, you may remember that I posed a question in LinkedIn’s Answers feature to illustrate … Continue Reading

LinkedIn Tutorials – Companies

We’re nearing the very end of our series on LinkedIn tutorials – so please let me know if you have any questions that you think haven’t been addressed, and I’ll answer them in our last LinkedIn post next week!  Today, we’re going to talk about the Company feature on LinkedIn.  There are a few different … Continue Reading

LinkedIn Tutorials – Answers

Another one of LinkedIn’s features is their "Answers" section.  This is a place where you can share business knowledge with others on LinkedIn – you can ask your question to get fast, accurate answers from your network and other experts, showcase your knowledge by answering questions, and stay up on the latest information in your … Continue Reading
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