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Another one of LinkedIn’s features is their "Answers" section.  This is a place where you can share business knowledge with others on LinkedIn – you can ask your question to get fast, accurate answers from your network and other experts, showcase your knowledge by answering questions, and stay up on the latest information in your industry.

I’ll point out a caution here – One of our attorneys mentioned to me yesterday with respect to recommendations that attorneys need to be careful of the rules about endorsements within their respective jurisdictions.  This is similarly the case for answering questions on LinkedIn.

I liken answering questions on LinkedIn to answering questions after a panel discussion or at a cocktail party.  Most questions you can answer in an academic way, that makes it clear you’re not creating an attorney-client relationship.  Other questions cross into a grey area, so you need to make it clear that you’re not offering advice.

With LinkedIn questions, since it’s optional, you don’t have to answer questions that you think enter into that grey area, or you can suggest to the person asking that they retain counsel.  So let’s go into this discussion of Answers bearing in mind this caution. Continue Reading LinkedIn Tutorials – Answers

And I’m back. It was a rather eventful week off for me here on the east coast, with a mild earthquake as I was staining my deck, and then having to evacuate because of Hurricane Irene over the weekend.  My thoughts go out to everyone still dealing with flooding, power outages and damage – I was fortunate that my house near the bay never lost power (the yard floods on a good day, so a sump pump is a necessity) and that the damage wasn’t at all severe.  

Today, we’re back to talking LinkedIn, and I’d like to focus on recommendations.  Before we get into the how, let’s talk about about the why. 

Continue Reading LinkedIn Tutorials – Recommendations

Yesterday, we talked about how to get involved with groups.  The only thing left for us to do with groups is to create our own! 

You might not be sure if you want to, but perhaps you want to re-think that.  What if you want to start a group for those interested in legal issues in the construction industry in New Jersey? Check first to make sure there isn’t a group out there like that already, but then start your own – guess who’s going to join a group like that? 

That’s right, potential clients.

And you don’t want to be using your group to just promote yourself, but offer items of value to those people, and they’ll come to see you as the go-to resource for information that they need.  And THAT’S when they’ll start to think that you’d make a good attorney for them.  Plus, if you’re getting access through your group to the decision makers that you want to be meeting at potential clients’ companies, use the platform to send out invitations to an event – host a cocktail party for the group, get together at a local bar for some beer, invite them to a presentation you’ll be doing on a topic that’s of use to them. Take the relationships OFFLINE to cement them. The possibilities here are endless. Continue Reading LinkedIn Tutorials – Creating Your Own Groups

Last week’s post covered the questions of what the panelists discussing social media are doing at their firms, and the challenges they’ve faced.  This week’s looks at their social media policies and the effect of the approval process in blogging. 

Social Media Policies

We next covered the question of social media policies, and whether firms are looking only at what their attorneys and staff are doing professionally, or also at their personal social networking habits.Continue Reading Social Media – What Are Mid-Sized Firms Doing?

This afternoon, I had the good fortune to sit in on Kevin O’Keefe’s webinar on "Beyond Blogging: Twitter, Facebook and LinkedIn." I’m already sold on the benefits of all three for law firms, but I love hearing Kevin’s stories which I can relate to our attorneys to win them over. The five most important things I heard Kevin say in his webinar were:

  1. Starting to use these tools isn’t a strategy – it’s a tactic. Saying that the strategy is to get on LinkedIn, Twitter and Facebook is like saying you’re going to have the lawyers drive red cars. It doesn’t make sense. Use them as relationship-building tools and tools that frame your identity.
     
  2. Because media is more social, and a shared experience, you need to be doing those things that will cause your information to be shared by others who have people trusting them. 
     
  3. Just because another law firm is doing something doesn’t mean you have to do it. 
     
  4. It doesn’t matter if your clients or perspective clients ever see your information being shared or if they read your blog – influencers and amplifiers are seeing it and connecting you to the right people. 
     
  5. Empower the lawyers at your firm to use social media to build relationships.

Continue Reading Beyond Blogging: Twitter, Facebook and LinkedIn – A Re-Cap of LexBlog’s Webinar

Following my LinkedIn presentation at our Annual Meeting, we had a panel discussion about what some of our law firms are doing with social media.  I was joined by Charles Wander of Fladgate LLP in London, David Ellenhorn of Ogden Murphy Wallace, PLLC in Seattle, and Bill Holder of Clark Wilson LLP in Vancouver.

Because we had a rather in-depth discussion which I think raises some interesting points and questions I’d like to get your feedback on, I’ll be breaking the post up into two – part one focuses on the social media activities that the firms represented on the panel are engaging in, and some of the challenges they’ve been faced with. Continue Reading Social Media – What Are Mid-Sized Firms Doing? Activities & Challenges

You may not be surprised to learn that during the 2011 Legal Marketing Association Annual Conference, I attended the session on Effectively Leveraging Social Media as a Business Development & Marketing Tool. And it was definitely a valuable session.  

The panel was moderated by Josh Fruchter, Principal at eLawMarketing, and featured Melanie Green, Director of Business Development & Marketing at Baker Daniels, Andrea Stimmel, Business Development Director, Curtis, Mallet-Prevost, Colt & Mosle, and Russell Thomas, Director of Media & Public Relations at Womble Carlyle Sandridge & Rice.

The panel began by asking who in the room worked at a firm that was tweeting, had a Facebook page, a LinkedIn profile, or blogs – the majority of the room was in this category.  Law firms lean more towards LinkedIn than Facebook based on the show of hands in the room, though a few of those on Twitter said they felt Facebook had value as well.  

The panel had crowdsourced questions from the attendees in advance of the session through the LMA Conference’s LinkedIn group, and the panel was built around this.  
Continue Reading Effectively Leveraging Social Media as a Business Development & Marketing Tool – An LMA Recap