Following the first part of the Viewabill webinar (recording with audio available here), we headed into the next presentation, "Measuring Up." Viewabill says:
It may come across as unseemly to acknowledge, but at its core, the practice of law is a business. What are some key performance metrics that firms use to determine whether they consider an engagement to have been "successful" and what is currently being done with those metrics in areas such as employee performance, operational efficiency, and predictive models?"
Clients apply their own set of metrics for determining quality, value, and success. What are some of the metrics they use when selecting outside counsel?"
Metrics and data are where it’s at these days, so it’s important to hear what both sides of the legal coin are doing. The speakers for this panel were:
Panelists:
Vincent Cordo Jr., Global Director of Client Value, Reed Smith, LLP
D. Casey Flaherty, Corporate Counsel, Kia Motors
Rick Howell, Director of Financial Systems, Perkins Coie, LLP
Michael Hourwitz, Chief Financial Officer, Venable, LLP
Moderator:
Kenneth A. Grady, CEO, SeyfarthLean Consulting, LLCContinue Reading The Buzz About Metrics



After hearing about some of the 

One of the things I’m always thinking about is how to network better or differently. A lot of the articles I read offer the same tips, spun in a different way – and that’s important, because I can always get something out of implementing the tried and true. But when I find something unique, I’m definitely excited to share it!
We’re about an hour away from
On Monday,
Everyone and their brother will be writing posts this week about making plans and resolutions for 2015. Since I’m focused on finalizing my own marketing plan and jumping into the new year, it’s on my mind too, so I’m adding to the chatter.
You may recall that at the beginning of 2014, I put together five posts on my wishes for you for the coming year:
For today’s Two for Tuesdays, I’m cheating a little and giving you a preview of a post I’ve written as part of the 12 Days of Social Media, which the