Social Media

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In my last post, I talked about using Twitter as a broadcast tool, and Nancy Myrland added some valuable comments to the discussion about making sure to incorporate as much personality as possible.

Today, we’re going to talk about what many people consider to be the most important use of Twitter – engagement. As Nancy always says "Twitter is a contact sport." 

So how do you engage with your Twitter followers? It’s the same as you would in real life – share others’ posts and tweets, comment on their tweets, start conversations and periodically reach out to them. Then, take these relationships offline – meet people for lunch who are in the same city as you are, or when you’re traveling or at a conference. Continue Reading Twitter: Effectively Leveraging Twitter as a Business Development and Marketing Tool – Part III

Now that we’ve gone over the basics, let’s jump into the meat of Twitter for law firms. In my presentation, I went through what I consider to be the three uses of Twitter for law firms, beginning with the dreaded "broadcasting."

When I was initially using Twitter, I would have completely advised against this, but I’ve changed my mind. Twitter has become an excellent source of news, and pretty much every news source is using Twitter to share headlines these days, like CNN, Fox News, the NY Times, the Huffington Post, etc. If a law firm has individual attorneys and marketers who are using Twitter under their own account names and engaging with people, then I have no problem with the firm’s branded account being used primarily as a news feed. There are many firms out there who have been using Twitter this way, and they’ve been very successful in getting journalists and other influencers to follow them. Continue Reading Twitter: Effectively Leveraging Twitter as a Business Development and Marketing Tool – Part II

Last week, we gathered for another meeting of the NJ LMA city group…only this time, I was the presenter! I’d volunteered to talk to everyone about Twitter, and after accepting questions beforehand, I put together a presentation that tried to be as interactive as possible. 

I started with my background on Twitter – I joined Twitter in April of 2008. Although I initially joined for other reasons, I soon found a group of legal marketing colleagues that I could bounce ideas off of, find inspiration through, see what real concerns both marketers and attorneys have, and eventually become friends with. Using Twitter, I started to get real-time news from people in the know, both in and out of the legal industry. I connected with thought leaders in other industries and saw how they shared content, both theirs and others, to become considered go-to sources. I started to do the same. Continue Reading Twitter: Effectively Leveraging Twitter as a Business Development and Marketing Tool – Part I

Today, while everyone is posting about the SCOTUS decision to uphold the PPACA, I thought I’d talk about Adrian Dayton’s webinar to the Legal Marketing Association’s Social Media Special Interest Group. 

Adrian’s webinar focused on "how to get your firm blogging," and the invitation to the SIG members described the session as: 

Drawing from the bestselling book The Power of Habit by Charles Duhigg and from over a dozen case studies within law firms, join us for 60 minutes on the 22nd of June as Adrian Dayton, author of Social Media for Lawyers: Twitter Edition (2012, 2nd printing) and LinkedIn & Blogs for Lawyers (West 2012, co-authored by Amy Knapp) shares three keys to moving lawyers from neophites to habitual bloggers and social media users.

Included in this webcast you will learn:

  • How to persuade your lawyers to start blogging
  • Helping overcome common objections to blogging
  • Three steps to forming habits
  • Internal implementation strategies
  • Case studies from medium to large law firms

Continue Reading How to Get Your Firm Blogging – A Webinar Re-cap

Amy Adams had some social media tips to report back to us following her attendance at the LMA’s post conference social media session: 

  • Engage: It’s not just about serenading people, it’s about getting them to sing along.
     
  • Audience: Focus on your audience – what are clients interested in?
     
  • Post at roughly the same

…

In Monday’s post recapping Adrian Lurssen & John Hellerman’s recent webinar, we talked about their advice to see the world from your audience’s point of view. Today, we’ll look at their next point, to think like an editor.

Adrian kicked off this section with a quote from Barger & Wolen’s Heather Morse:

What are your competitors writing about? What new cases have been decided? What news articles are trending? What are the other bloggers saying? Any new legislative actions? I subscribe to numerous RSS feeds and have them all categorized so I can quickly scan to see what’s happening in our industry sectors. I can then relay story ideas to our team of bloggers.”

This is excellent, excellent advice. Heather is suggesting that you use various sources to stay on top of what’s happening in the marketplaces that your attorneys work in, and then filter through to them the story ideas that they can write about. You can then send them follow up topics.Continue Reading Think Like an Editor – A Webinar Recap

There are some truly brilliant people in our industry, and the week before last, I was fortunate to hear two of them present in a webinar:  JD Supra‘s Adrian Lurssen and Hellerman Baretz Communication‘s John Hellerman.  The webinar addressed the topic of using editorial focus and insights to create content that gets noticed. 

They kicked off the webinar with the advice that we should be looking at the world from our audience’s point of view. Since there’s a lot of meaty information in the webinar recap, I’ll break the post up. Continue Reading Use Editorial Focus & Insights to Create Content that Gets Noticed – A Webinar Recap

Today, I had the pleasure of sitting in on a webinar presentation from my friends Nancy Myrland of Myrland Marketing and Lance Godard of JD Supra. The Social Media Special Interest Group for the Legal Marketing Association has been putting on monthly webinars, and this month’s focused on Twitter. 

Since it is a member benefit, I won’t give all the secrets away, but I did want to offer the highlights: Continue Reading Let’s Talk Twitter: An LMA Social Media SIG Webinar

Over the last couple of days, I’ve been working on developing a few sub-groups for our International Lawyers Group member group on LinkedIn.  These groups are online forums for our Specialty Groups, which member firm attorneys participate in throughout the year.

As I’m developing the groups, I’m going through my LinkedIn contacts to invite those who practice in those areas to participate. And I’m seeing a lot of this: 

Continue Reading Let’s Get Specific – On LinkedIn

Yesterday, we covered the first part of the social media session from the Legal Marketing Association’s Annual Conference. Today, let’s jump into part two! 

Next up, on the panel we had Melissa Croteau, the CMO of Nixon Peabody. Her role on the panel was to talk about how a large firm handles social media. Nixon Peabody started using social media in 2009, beginning with Twitter. They currently have 2,500 regular followers, with a majority of those being media.

Because I’m always trying to follow the tweet stream, as well as live tweet, when I’m at a conference, I also was keeping an eye on the tweets coming out of other sessions. From another session at the same time, Russell Lawson posted what turned out to be a timely suggestion for our group as well – he noted that journalists are using their Twitter stream to find interesting or out of the ordinary story ideas, so firms shouldn’t post the same old thing all the time. If Nixon Peabody has so many media followers, they must be adhering to this idea already!

Continue Reading Social Media is Here to Stay – An LMA 2012 Re-cap Part II