iStock_000016006182SmallEarly on in my legal career, I learned something about law firms that has stuck with me.

Law firms don’t want to be first. But they want to be first to be second.

Bearing that in mind, the importance of keeping an eye on what your competitors are up to cannot be undervalued. Whenever I speak to a lawyer or legal marketing professional, I get the sense that we’re all doing this on an informal, if not formal, basis fairly regularly. We know who our competitors are and what they’re good at, in much the same way that we know the ins and outs of our own organizations or firms.

This afternoon, I read a great post on “6 Things Your Competitors Can Teach You About Your Business,” which I highly recommend – there are some concrete suggestions in here for ways you can look critically at what your competitors are up to in the context of your own firm’s activities, and use those to improve your own goals and focus. It got me thinking about some additional ways that firms can be looking at their competitors for answers, and below are four key questions you want to ask yourself about your competitors to drive your own firm. 
Continue Reading Four Key Questions Your Competitors Can Answer for Your Firm

photo-1448220140720-53ea5ddbd54a“What they really need is leadership willing to make decisions.” 

That’s what one reader feels is going to be required of the law firm of the future. And that’s true, isn’t it? Although it’s inherent in some of the responses we’ve seen from the authors included in HighQ’s book on Smart Law – in order to make changes and be ready for the future, you have to have curiosity and open-mindedness, a level of comfort with innovation. But really, you have to have guts.

It reminded me of the phrase clients have been using for years – “Change or die.” I’ve blogged about it before, so I searched Zen to see where it came up – and you might be surprised to see that we’ve been talking about this for six years already:

We keep talking about changing or dying, and sometimes, changing an industry like the legal industry is like turning an ocean liner – it takes time. Will we see the monolithic shifts in the industry that we hope to in the next five years? The next ten? That remains to be seen. But we do need bold, strategic thinkers with varied characteristics and guts to be leading the charge. As Will Rogers said “Even if you’re on the right track, you’ll get run over if you just sit there.”
Continue Reading Law Firm of the Future: Move it or Lose It