A pandemic is a strange time to be a leader. It’s both terrifying, because you, as much as everyone else, have no idea what’s going to happen, but you have to put on a brave face to instill confidence and it’s, in some ways, exciting, because you get to test your skill set in a way you never have (although, let me be absolutely clear – every leader I know would hand it back over in a heartbeat). I talked to a law firm leader recently who said she regularly presents a calm and collected front to her shareholders and then hangs up the phone to cry. We laughed about it, because that is EXACTLY how it is – like ducks, we are serene above water while paddling like maniacs below.
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