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During the ILN’s 2011 Asia Pacific Regional Meeting in Hanoi, Vietnam, we had a very interesting presentation with Mr. Nguyen Van Thao, the Vice Chairman of the Vietnam Lawyers Federation.  He treated the group to a fascinating history of legal practice in Vietnam, and the current state of the legal industry.  After a welcome from our chairman, our local host lawyer, Mr. Phan Nguyen Toan, translated the presentation for us.

Mr. Thao is the current and permanent Vice Chairman for the Vietnamese Lawyers Federation, which is the national organization for all practicing Vietnamese lawyers.  He began with some information about the establishment of the Vietnamese legal association, and the current status of Vietnamese lawyers.

History of the Legal Field in Vietnam – Pre-1987

Vietnam was a longtime colony of France, since before 1945.  At that time, they had two small groups of lawyers – one in Hanoi and one in Ho Chi Minh city.  But those lawyers were made up of only French lawyers – there were some members who were Vietnamese and had studied French law, but they were only paralegals or support staff for the French lawyers.Continue Reading Vietnam Lawyers Federation and Legal Practice in Vietnam with Mr. Nguyen Van Thao

During our recent 2011 Asia Pacific Regional Meeting in Hanoi, I gave a presentation on five hot tips for client and business development.  These are all things that are familiar to the lawyers in our group, and probably all of you as well, but because they’re important, I felt they bear repeating.

Five Hot Tips

  1. Treat Your Clients as King: Your clients deserve to be treated like royalty. Deliver WOW to your clients by meeting their needs, not yours. Clients want to know what you can do for them, and the steps they need to follow to take action. Give them these things in a clear, easily understandable way, and you will undoubtedly find "favor with the king."
     
  2. Spread Ideas and Move People…Through Social Media: It can sound like a lot of what is out there is just noise.  But you can be out there, sharing your message.  Think like your clients and provide them with the message that is most useful to them.  You’re not using social media to talk at people – you’re there to talk with them. 

    When using social media, listen first and never stop listening. Be authentic and vulnerable, share stories with your audience, ask questions, provide value for free (yes, for free!), and engage with them. 

Continue Reading Five Hot Tips for Client and Business Development

Now that we’ve covered "the good" of the Superbowl commercials, let’s talk about the bad and the ugly…and what can be learned from them.

We’ll start with one of the more controversial series of spots…

Groupon

Save the Whales

This is the less tacky of the spots, though giving the idea that although it’s nice to save the whales, it’s better to save money is still missing the humor mark.  But in the next spot…

Tibet

https://youtube.com/watch?v=vXGYK1eP_wo

Some people seemed to think this one was funny, while others were offended.  I tend not to be too thin-skinned, but I did agree that this was a mistake.  I was surprised that after the Kenneth Cole debacle this week that they decided to go through with these spots, even considering the financial cost of them.  

Now, Groupon did clarify the thought process behind the commercials with this post. And while I think it’s great that they suggest people donate money to the causes they were parodying, the spots were still a tasteless mistake.  The lesson here is that humor is something you have to be careful with – what one person might find funny, a lot of others might not.  You’ve got to know and understand your audience.

Secondarily, I’m not sure how well the ads actually reinforce Groupon’s product.  I’m a big fan of Groupon, but I’ve had a lot of trouble describing to friends and family what they’re all about.  I don’t think I’m the only one.  Their commercials could have broken that down a bit better.  I think they were a fail all around.  

For a great explanation that delves into this a bit further, check out Liz Strauss’ post "Groupon Super Bowl Ad: When Being Clever Offends and How to Win One for Tibet"Continue Reading Superbowl Commercials – The Bad & The Ugly – Lessons for Lawyers

Okay, I admit it. I love commercials.  

So much so that when I ordered the DVR service with my cable, I wasn’t sure I would fast forward through them.  (Don’t worry, I do)

Not all commercials, of course.  I just love the well done ones.  Like the Old Spice campaign – but that also combined my love of social media, so I’m a bit biased.

So for me, although I really enjoy football, the Superbowl is really about the commercials – they are the best of the best in advertising – at least, they’re supposed to be.  If you’re paying $3 million for a commercial spot, it should be the best work your company can get.  

What does this have to do with legal marketing? I’m not a huge fan of legal commercials, I must admit.  But I think there are solid marketing lessons to be learned from my favorites.  

And from the bad commercials – let’s be honest, there were more than a couple of those last night!

So without further ado….Continue Reading Superbowl Commercials – The Good – Lessons for Lawyers

Welcome to ILN-terviews, a series of profiles of ILN member firm attorneys, designed to give a unique insight into the lawyers who make up our Network. For our latest interview, we chose ILN member, Stuart Gerson of Epstein Becker & Green, P.C. in Washington, D.C.

In one sentence, how would you describe your practice?
Representing…

The ILN has offered a webinar series to our members for the past two years, and in 2010/2011, we offered a three-part series on social networking. In October, we started with, "Social Networking Strategy & Blogging," with Kevin O’Keefe of LexBlog and in December, we had Freesource’s Nathan Egan discuss "LinkedIn for Lawyers." January’s webinar with Dave Kerpen of Likeable Media and Nancy Myrland of Myrland Marketing focused on Facebook and Twitter for Lawyers.

Part II with Dave focused on Using Facebook to Grow Your Law Firm.  As I mentioned in my first post, due to some technical difficulties, our webinar didn’t record any sound, so I’ll be re-capping the presentations based on my (hopefully) excellent memory, and the slide decks of our presenters. 

As we mentioned in the webinar introduction, Dave is the CEO of Likeable Media, a social media and word of mouth marketing firm. Dave is one of the leading experts on social media and Facebook marketing, and he and his work have been featured on CNBC’s "On the Money," ABC World News Tonight, the CBS Early Show, the New York Times, and countless blogs.Continue Reading Webinar Re-cap: Facebook & Twitter for Lawyers with Dave Kerpen of Likeable Media and Nancy Myrland of Myrland Marketing Part II