Although I did attend a morning session on Wednesday on client retention, it ended up being a bit of a vendor commercial – and not for something I felt I wanted to endorse on Zen. So instead, we’re jumping right ahead to Maximized Marketing: Budget Boundaries and Successful Strategies for Small to Mid-Sized firms.
The session was a bit introductory, but with over half the room saying that they were new to legal marketing, it made sense. Plus, it was a good refresher for the rest of us, and great to hear what a Managing Partner had to add to the session.
The session included Marguerite Downey, Director of Communications & Client Services for Adduci Mastriani & Schaumberg LLP and Patricia A. Harris, Esq., Managing Partner for Zetlin & De Chiara LLP.
Not only was most of the room new to legal marketing, but the majority of the audience also served as the sole marketer at their firm. Although this can present difficulties, as the speakers pointed out, having a committee of one isn’t such a bad thing! They also said that you can leverage limited resources efficiently with creative solutions at a smaller firm.
Patricia introduced herself by saying that she has something in common with the marketers in the room – "No one wants us in their office." This got a laugh out of everyone before we jumped into their presentation.