Social Media

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SCANDAL – ABC’s “Scandal” stars Kerry Washington as Olivia Pope. (ABC/Craig Sjodin)

Yesterday, I had the privilege of moderating an LMA webinar with Lance Godard, the Client Relationship Manager for Fisher & Phillips, and Mark Elliott, the Director of Business Development & Human Resources at Eastman & Smith on “Reputation Management and Social Media.”

I consider myself a fairly savvy social media user, and a regular, responsible manager of my online reputation, but I learned quite a bit of new information during yesterday’s session, which I want to pass along to Zen readers for your benefit as well!

There are two sides to reputation management that you’re probably thinking of – one of those is crisis management, and this is what to do when someone does or says something damaging to the firm or their personal reputation online. That wasn’t the subject of yesterday’s session, but is also something you want to be conscious and aware of (there’s lots of resources for you out there on how to manage that). 
Continue Reading It’s Handled: How Confident Are You in Your Social Media Reputation?

photo-1427434948077-29d1f1a67f32Instagram.

You’ve probably heard of it, and you’re wondering, what does that have to do with lawyers and law firms? There’s no WAY that can be used for professional services marketing, right?

Think again!

If you’re not familiar with Instagram, it’s a photo-sharing social network that is available only on your mobile device (you can access it on your desktop, but you can’t actually post to it from your desktop). I’m a photographer as well as a legal industry professional (surprise!), so I have a soft spot for Instagram.

But that’s not the only reason it’s important. The statistics tell us that this social network is NOT to be ignored.

  • 300 million monthly active users
  • 70%  people outside of the US
  • 30 billion photos shared (yes, that’s BILLION)
  • 2.5 billion daily likes (again, BILLION)
  • 70 million photos, on average, posted daily

Continue Reading The Best Instagram Advice You’re Not Taking

twofortueRecently, we discussed two ways that you could become the MacGyver of content marketing – using great visuals and writing excellent content. I want to continue breaking down Neil Patel’s article this week, to discuss two more ways to “MacGyver” your content – in case you’re still wondering what I mean by that, I’ll reference the Urban Dictionary’s definition:

Someone who can regularly cobble together solutions to problems using only the tools available at hand.”

Your content may not be a problem, but we know that in legal, we’re always being asked to do more with less. So as legal content MacGyvers, we’re taking what we know and creating valuable, substantive themes for consumption that provide a secondary benefit to our reputations.

All right, so let’s jump into our two tips for this week.
Continue Reading Two More Ways to MacGyver Your Content Marketing

twofortueNobody handles content marketing perfectly.

It’s not an exact science, and for the most part, it’s an ever-adapting process that we are constantly refining based on our current goals and audience needs.

But there are a couple of areas where lawyers and law firms go astray with content marketing, and that’s what we’re going to talk about in today’s Two for Tuesdays post. 
Continue Reading The Two Biggest Content Marketing Blunders Lawyers Make

twofortueThis afternoon, I read an article on content marketing that really got me thinking. The most important part was this:

[I]f the primary goal of your content is better SEO, then you’re an SEO practitioner, not a content marketer. If the primary goal of your content is to have something to put in your email newsletter, then you’re an email marketer, not a content marketer. And if the primary goal of your content is to attract more social media traffic, then you’re a social media marketer, not a content marketer.”

Of course, content marketers should still care about SEO, email, and social. But if you’re a content marketer, your content goals come first and everything else follows. The clue is in the name.”

I know all of these terms may give you hives, because what you’re really thinking is, “but I’m a LAWYER.” While that’s true, in addition to being a lawyer, you’re also in the business of selling legal services – that’s just how it is. So that’s where all of these other things that may give you hives to think about come into play.
Continue Reading Two for Tuesdays: Tips for Promoting Your Content in Social Media

Next week, I have the pleasure of joining my fellow co-leaders for the Social Media Special Interest Group for the Legal Marketing Association in presenting a webinar on using social media to ramp up conferences and events. My part of the session will focus on blogging, so I thought I’d offer you a preview of my remarks here! LMA members can attend the webinar by registering here. 

You may be surprised to hear that blogging can be a valuable tool for ramping up your conferences and events, but it’s actually quite a valuable one, and one I use often (if you are a regular Zen reader, you’ll be familiar with my recaps).  There are two sides to this, the attendee side, and the organizer side, and I’ll cover both. 

Why Blogging?

Why use blogging? For attendees, it’s quite simple. Blogging before and after events helps to position you as a thought leader and can help to engage you with conference speakers as well as other attendees. 

For organizers, blogging either by someone in your organization, or an outside blogger writing about your event, can help you to grow your audience, expand the reach of your event, help you connect with those who can’t be there in person, and also leverage any high profile speakers that you have. Continue Reading Blogging for Enhancing Conferences & Events

I could not be more excited to announce that today, the Intellectual Property Specialty group of the International Lawyers Network is launching their first collaborative blog (indeed the ILN’s first collaborative blog period!) – ILN IP Insider! 

It’s been a labor of love with myself and our dedicated IP lawyers from around the world, to put together this resource for the latest in global intellectual property trends. 

The blog provides a variety of benefits, including: 

  • The latest legal intellectual property content and news from law firms around the world
  • RSS feeds to deliver highly targeted and specific content directly to your desktop
  • The ability to engage with ILN member authors through blog comments, email and LinkedIn

I’m thrilled to be launching ILN IP Insider today, and showcasing the strength and depth of the combined expertise of our IP lawyers.

You’ll want to get a first look at the posts already published to the site: Continue Reading ILN IP Insider Blog to Tackle Latest Global Intellectual Property Trends

Today marks six years since Zen & The Art of Legal Networking made its debut in the legal blogging world. In some ways, it feels like it’s been longer than that, while in others, the time has just flown! 

I’ve only ever marked this "blogiversary" three other times – on the second, fourth and fifth anniversaries, when I shared a sort of "state of the blog," things I had learned, and tips for blogging. Blogiversaries, like anniversaries, should be a time of reflection, so today has got me thinking about what I’ve learned in the past year, specifically six things I can share with you from Zen. 

Before I jump into that, however, I’ll tell you another thing I learned today – the traditional gift for a sixth anniversary is candy! For those who know me personally, you’ll know that I have a terrible sweet tooth, so it’s a rather appropriate gift for me. Last year, for the 5th anniversary, I donated trees in honor of wood, and this year, I purchased some candy from my niece’s school fundraising efforts to help her meet her goal!

Lesson One: Blogging is NOT Dead

I’ve heard whispers in a few corners recently that blogging is dead; that no one is really doing it anymore or at least not in the same way that they used to. But I beg to differ. I still see it as a hugely valuable component of any content marketing strategy, and one of the best ways to own your content and engage with readers. Continue Reading Happy 6th Blogiversary to Zen & the Art of Legal Networking!

For today’s Two for Tuesdays, I’m cheating a little and giving you a preview of a post I’ve written as part of the 12 Days of Social Media, which the Legal Marketing Association‘s Social Media Shared Interest Group is putting together.  As a side note, our 12 Days posts are open to everyone (not just LMA members), and I encourage you to read through them – there are some great tips and tools in there! 

I’m responsible for the 8th Day of Social Media (which is tomorrow), and tasked with sharing 8 Helpful Hashtags. I’m not going to divulge any of the eight, but I will share with you some information on why you should care about hashtags, and two ways to use them.  If you’re not familiar with what hashtags are, definitely check out tomorrow’s Day 8 post for a primer. 

Why Care About Hashtags?

So who cares about hashtags anyway? Sure, it seems fun and funny to make up a hashtag here and there to add to your tweets or Facebook posts (#justsaying), but why should they matter to lawyers and legal professionals? I’m here to tell you that there are PLENTY of reasons.

Continue Reading Two for Tuesdays: What the Hashtag?

Here in the US, today is Veterans Day, a day to remember and thank those who have served our country. I have had family and friends in the military – everything from Army and the Air Force to Marines to Navy and Coast Guard – so today is an important day for me. I like to give thanks to our military as much as possible, but I’m all in favor of any day that especially calls for it.

So it’s got me thinking about the community work that our companies and firms do, and how we can extend the reach of that in different ways. My most favorite way to give back is anonymously, but when we’re doing it as an organization or firm, it’s best to try to get as much publicity as possible for the charitable organization we’re supporting. 

There are many different and creative ways to do this, but I want to focus on two as they relate to social media. And while I’m at it, I also recommend checking out some of the many amazing Veterans’ organizations out there and offering your support! 

Tip One: Use Social Media to Showcase

Supporting community organizations is one of the best ways that firms can communicate what they care about. Whether it’s through teams of employees joining together to run for a cause, or jeans Fridays to raise money, there are tons of ways that firms and their employees work together and individually to show they care. Continue Reading Two for Tuesdays: Community Work