Last week, we brought you part one of our session from Rio, “Client Centricity in Practice,” moderated by Melissa Kanô and Alexandre Pessoa of KLA Advogados, who were joined by Waldemar Thiago Junior, Vice President, Managing Director of Brazil for General Mills.

There were so many fantastic takeaways that I wanted to give you all the chance to sit with the first part before I brought you the second section. So here we go! Continue Reading Client Centricity in Practice – Part Two

We recently held the ILN’s Annual Conference in Rio de Janeiro, and as part of the business sessions, our host firm, KLA Advogados, invited one of their clients to speak about “Client Centricity in Practice.” It was an opportunity to have an interactive discussion with the attendees about questions that they had for our client panelist, who was open and honest about what he looks for in his outside counsel and touched on some hot issues. The session was moderated by Melissa Kanô and Alexandre Pessoa of KLA Advogados, who were joined by Waldemar Thiago Junior, Vice President, Managing Director of Brazil for General Mills.

This was such a great and meaty session that I’m going to break this up into two parts! Here’s part one. Continue Reading Client Centricity in Practice – Part One