Tips

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I’m full of the recaps lately, and I promise I’ve got some more original commentary coming up for you all as we get into fall. I’ve mentioned before that I love September, and the feeling of a fresh start that it gives me. For that reason, now is as good a time as ever to take a look at what you’re doing in your blogging – to see what’s been successful for you and what you can tweak. 

With that in mind, I bring you some excellent tips from LexBlog’s own Colin O’Keefe and Helen Pitlick – and I don’t say that just because they so kindly mentioned this blog. It was a great refresher for me, and whether you’re just thinking about getting into blogging, or you’ve been at it for a while, you’ll find something of value in their comments. Since there are a lot of great tips here, and I want  you to think about them a bit, I’m splitting this into two posts – the next one will follow after the holiday weekend here in the States.

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Amy Adams had some social media tips to report back to us following her attendance at the LMA’s post conference social media session: 

  • Engage: It’s not just about serenading people, it’s about getting them to sing along.
     
  • Audience: Focus on your audience – what are clients interested in?
     
  • Post at roughly the same

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The last session of the day on Tuesday was "The Path to World Class – Exploring the Attributes that Distinguish Top-Tier Legal Marketing & Business Development Teams." After a long day at the conference, this session was going to have to be very interesting to hold our attention – and it was!

The panel was moderated by Joe Calve of Morrison Foerster and featured Geoffrey Goldberg of Lowenstein Sandler, Anne Malloy Tucker of Goodwin Procter, and Barbara Sessions of Winston & Strawn.

The panel was designed to be a nuts and bolts tutorial that we could put into action when we got back to the office.  The panelists suggested that rock climbing by your fingernails is an apt analogy to what marketers do, so we’d need all the help we could get.

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During our recent 2011 Asia Pacific Regional Meeting in Hanoi, I gave a presentation on five hot tips for client and business development.  These are all things that are familiar to the lawyers in our group, and probably all of you as well, but because they’re important, I felt they bear repeating.

Five Hot Tips

  1. Treat Your Clients as King: Your clients deserve to be treated like royalty. Deliver WOW to your clients by meeting their needs, not yours. Clients want to know what you can do for them, and the steps they need to follow to take action. Give them these things in a clear, easily understandable way, and you will undoubtedly find "favor with the king."
     
  2. Spread Ideas and Move People…Through Social Media: It can sound like a lot of what is out there is just noise.  But you can be out there, sharing your message.  Think like your clients and provide them with the message that is most useful to them.  You’re not using social media to talk at people – you’re there to talk with them. 

    When using social media, listen first and never stop listening. Be authentic and vulnerable, share stories with your audience, ask questions, provide value for free (yes, for free!), and engage with them. 

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