In today’s ever-evolving legal landscape, maintaining strong client relationships is more crucial than ever. Clients expect not only legal expertise but also personalized service, empathy, and a deep understanding of their unique needs and concerns. To truly succeed as a lawyer, you must adopt your client’s perspective and tailor your approach accordingly. Here’s how you can achieve that in today’s legal environment:Continue Reading Beyond Legal Advice: Understanding Your Clients for Better Service
Law Firm Leadership
Law Firm Leaders: Time to Address Data Poverty
This is just a guess, but I suspect that most of us didn’t get into the legal industry because we love data, right?
If we loved data, we’d be elsewhere.
But…bad news. Data is one of those things that we have to start embracing as the industry changes in order to stay relevant. It sounds terrible and cumbersome, but truthfully, once you invest the time to put processes in place to collect and mine your data, the return you’ll get is huge. You’ll see where you can be more efficient, create more value for clients, and identify ways for the firm to be more profitable. More value AND more profit? Data doesn’t sound so bad after all, does it?
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3 Reasons Law Firms Should be Paying Attention to CLOC
CLOC is a movement.
You’ve heard me mention this before, that CLOC (also known as the Corporate Legal Operations Consortium) is a community, a movement. It’s a drumbeat. And it’s not going away. But why is it so important for lawyers and law firms to be paying attention? Three reasons.
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3 Tips to Kick off Your January with Gusto
A lot of people I know were happy to see the backside of 2017. But even with the enthusiasm for a new year in our pockets, it can be hard to find the motivation to kickstart our plans and projects as we head back to work this week and find ourselves facing the same day to day grind as before the holidays, as well as a backlog of vacation work and emails to catch up on.
Even though I know it’s coming every year, it still feels as if the new year sneaks up on me, and I’m never prepared with either resolutions or a “word of the year,” like it seems that so many other people are. I have my professional plan in place by mid-December, but finding a way to dive in with gusto can be challenging. So today, I’m bringing you three tips to kick off January with some grace.
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