Leadership

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These are the words from David Ackert of The Ackert Advisory during a webinar that he gave for our ILN membership yesterday, and oh boy do those hit home.

I can say that as an organization, we’re not just “hunkering down” when it comes to our strategy for 2020, but is that something that sounds familiar to you for your firm or practice? When COVID hit, was there an immediate flurry of “batten down the hatches!” and everyone just hold on for dear life?
Continue Reading “Hunker down” is not a growth strategy; it’s a survival strategy

Four years ago, we joined with HighQ in looking at the question, “What do you believe lawyers and law firms need to do to prepare for the future of legal services?”

Considering how much has happened even in the past six months, and looking at the way the legal industry adapted to being fully remote in many countries in 1-2 weeks, I thought it would be an interesting exercise to look back at what some of the leading experts in the industry had to say in 2016, and put that into today’s context.

In reading what many of us thought in 2016, the overriding sense is less that firms have been preparing for change and more that COVID has forced firms to have to be innovative and creative because they have no other choice. The old adage that when something is painful enough, THEN we will make changes, is just as true for law firms as it is for each of us.

But is change a challenge…or an opportunity?
Continue Reading Law Firms: Change as a Challenge, or an Opportunity?

Melissa Kano is a partner with KLA – Koury Lopes Advogados, a law firm in Brazil and a member of the International Lawyers Network. In this episode, I talk to Melissa about why collaboration is so essential during a pandemic, how working remotely may last longer than the quarantine, and why it’s essential to…

“Keep Showing Up” is a phrase that Des Linden, an American long distance runner, and winner of the Boston Marathon, repeats often. It’s a mantra that I use in my own running, particularly as I come back from injury and need to regularly remind myself that training is about showing up, even when it’s hard, and even when I don’t want to. I recently put it on a letter board in my office to remind myself of its importance in my life.

But its importance in other ways really crystallized for me recently as the Black Lives Matter movement gained global traction and became something that (as it should) matters too to brands, to white people, to all of us.
Continue Reading Keep Showing Up

In our fourth episode of the Law Firm ILN-telligence Podcast, we welcomed Pavla Kopeckova Prikrylova, who is a partner with PETERKA & Partners, a Central and Eastern European Law Firm, as well as the chair of the International Lawyers Network. In this episode, we discussed why it is more essential than ever for…

We’re thrilled to announce that a few weeks ago, we debuted our new podcast, Law Firm ILN-telligence, where we bring you real intelligence from real law firms. The first episode, I interviewed Pal Jalsovszky, the managing partner of Jalsovszky Law Firm in Budapest, Hungary and a member firm of the International Lawyers Network. We…

I’ve been ruminating on this post for a few days, as I struggled to decide what to blog about this week. This is a tough and heavy topic, but I finally settled on discussing it because it *is* so important, particularly at this moment in time when so many people are struggling and vulnerable. Why add my voice when so many others have already provided great resources and their own stories? Well, I hope I have something of my own to add, because of my own struggles with depression for the past twenty-plus years and because I think that we can never talk about it enough to break the stigma and ensure that people get the help that they need.  (Please note, **trigger warning** for this entire post). 
Continue Reading It’s Okay to Breakdown

My title my be tongue-in-cheek, but my message this week is quite serious.

We’ll get to that in a moment. First, I want to consider for a moment what happens in a crisis. We panic a little bit, right? Even if we stay mostly calm, our world gets very small, and we’re often looking only at the three feet around us. It sometimes means that we’re looking only at what our firm, our office, or our team is doing, and not focusing on the larger picture. We’re also trying to do everything extremely quickly and efficiently, because the needs all feel so IMMEDIATE – clients need us RIGHT.NOW. And that’s not imaginary – they do. Orders have come down from state or national governments asking them to shutter their businesses within hours. They’ve had to move employees from in-office to remote immediately, sometimes with no plans in place. You may be assisting them in doing this often while having to make similar decisions for your own firms.
Continue Reading “I Don’t Want No Hubs” – a.k.a Show me the Value

We’re at a unique point in our histories right now – everything seems to be in an upheaval, and our nerves are frayed. Many of us are finally getting to a place that feels like a new normal, but there are still some things that are a challenge. One of the things I’ve seen to be true over the past few weeks is that a lot of people seem to be in a mad rush to make things happen. In many cases, that’s necessary – as things close, we have to make quick choices about how to work from home, how to help clients move entire businesses to remote working, how to suddenly adapt to working next to children and spouses and partners, how to identify the tricky legal issues that come with challenging economic times.

Whenever there is a rush like that, the idea of “care” can often become secondary. We get more terse in our replies in an effort to be more efficient and we forget that there are real, scared and anxious people at the other end of the phone or digital line, who are trying to manage as many plates and emotions as we are.
Continue Reading Client Care in the Time of Coronavirus

Our second quarter of the year begins tomorrow, and for many of us, we’re facing a new normal that didn’t seem possible three months ago. One of my lawyers emailed me last night and said “what a year this past week has been.” I don’t think truer words have ever been spoken.

Lawyers are all in different places at the moment – some firms are exceptionally busy, but may have clients who aren’t able to pay them at the moment. Others are making the difficult decision to lay off staff or cut salaries. Some are shuffling resources to accommodate the influx of questions to practice areas like employment and insolvency and bankruptcy. Everyone is unsure what the future brings.
Continue Reading Business Development in 2020? Let’s Take a Breath.