Legal Marketing

Subscribe to Legal Marketing via RSS
Gratuitous photo of me with the winningest Super Bowl QB of all time
Gratuitous photo of me with the winningest Super Bowl QB of all time

It’s that time of year again – the time when football fans mourn the end of another season with the pigskin and marketing fans rejoice because the best and brightest (usually) bring out the year’s highlights for strong ad campaigns. Also, guacamole tends to abound, and when is that ever a bad thing?

2017 was a little bit different, and definitely in a bad way. We had a little bit of a warning, because advertising was down – Tim Calkins, Clinical Professor of Marketing at the Kellogg School of Management, Northwestern University talked about some of the reasons for it in his post “Why Super Bowl Ads Are a Tough Sell in 2017.” And it makes sense. In seven years, ad buys for the Super Bowl have at least doubled in cost (really, NFL?), and that doesn’t take into account that companies now must create an entire social campaign around their 15-60 second spots. Where they used to have to draw only on their creativity for the ad, and perhaps a fully branded campaign around it (depending on the brand), they now have to consider both the social impact and the social engagement that the spots will generate – before, during and after they air.

This year’s crop of spots also saw some big names absent too – no Doritos or Butterfingers meant that we were already lacking some traditionally funny giants right off the bat. The tense political climate of the moment had a lot of people asking whether brands would play it safe, or take risks. In some cases, it had fans misreading the intentions of brands’ ads, because of the context of the environment. Overall, it was a ho-hum crop of spots – both on the good side AND on the ugly side. While I still have a few for you in the “ugly” category for next week, I felt like I was missing both the highs and lows of previous Super Bowl ads.

But without further ado, let’s look at my top five commercials for this year, and what lawyers can learn from these spots.
Continue Reading Super Bowl Commercials: The Good of 2017

Grunge cracked zombie virus concept background with some soft smooth lines

In keeping with our theme of zombies (this is the last post on this for a while, I swear), when last we saw our intrepid band of beloved Walking Dead characters, they were coming up with a plan to fight Negan and the Survivors. Without a plan, they spent much of the previous season just reacting to a bad situation – they thought they had all the information they needed on Negan, and took out one of his outposts, only to learn it was a small segment of his followers, and **spoiler alert** people died.

While no one is going to die without a content marketing plan, a rigorous, strategic plan can turn what is haphazard actions taken with fingers crossed into an efficient formula for building your online reputation into something that works for you. A plan combats the two issues we addressed with hit-or-miss content marketing last week,

  1. You’re a busy person who needs efficient marketing that works for you.
  2. Your audience is comprised of busy people who won’t hunt through tons of content to find the gems.

Continue Reading Combatting the Zombiefication of Legal Content Marketing with a Plan

Grunge cracked zombie virus concept background with some soft smooth lines

On all The Walking Dead quizzes I’ve taken, the results always show that I’m a Carol (TWD fans, you know what I mean).

But we’re not fighting actual walkers (or Saviors) – just the zombiefication of legal content marketing that’s been happening over the last couple of years as the patina wears off on our shiny new toy of content. Who’s with me?

This week, we’re looking at the second tactic that Shane Snow of The Content Strategist outlines in his piece for combatting content zombies, and that’s data – YAY DATA! 
Continue Reading Combatting the Zombiefication of Legal Content Marketing with Data

Grunge cracked zombie virus concept background with some soft smooth lines

17 million people watched the October 23rd premiere of the 7th season of The Walking Dead.

Although the show is wildly popular because of its writing and its character development, it’s safe to say that it’s also a huge hit because, well, zombies.

Zombies may not be the biggest threat facing our friends on TWD at the moment, but it turns out that zombie-thinking IS the biggest threat facing our content marketing efforts in the legal industry.

That might sound extremely dire, but hear me out – as we look at the saturation point we’re reaching with content (both in and outside the legal industry) and we look at the lack of care a lot of us are giving to the details over the tools and the shiny new thing, we’re just blindly producing more and more and more and more, adding more noise (as Adrian Lurssen would say). 
Continue Reading Combatting the Zombiefication of Legal Content Marketing with Breakthrough Storytelling

FullSizeRender2017 is here and that means a fresh, clean slate, right?

I like fresh starts, and I like that I feel like I get two of them during the year – one in January with the advent of a new year, and one in September when the school year begins again (even though I’m not in school anymore). But with 2017, I’m struggling to feel rejuvenated. It could be the two solid days of rain we’ve had to kick off this week, or the tough slog that was 2016, but whatever the reason, I’m just not feeling it this week.

I suspect that I might not be alone in this, so in today’s post, we’re going to be looking at some ways we can generate a little inspiration this week if you’re struggling (or even if you’re not!). And if it takes us a few weeks to get our fresh start, then that’s okay too. I’m all about a kinder, gentler 2017, so if we don’t get a perfect jump start right out of the gate, that’s what second chances are for.

As we dive into our three inspirations, huge thanks goes out to my friend, Lance Godard, who helped me formulate a germ of an idea into a palatable post today! 
Continue Reading Three Ways to Inspire Your Marketing in 2017

wjqedasn_ni-jeffrey-wegrzynHas everyone got their “fa la la” on yet?

While the holidays are often a mad rush for all of us, it seems that this year especially, everyone is behind with wrapping up their end of the year duties (and wrapping up their gifts), while we try to figure out shortcuts for how to manage to get everything done before family and friends descend on us (or you head out the door yourself). In among all of the holiday madness are your professional pressures, which, of course, take priority.

So rather than a thought-provoking, meaty post today, let’s look at some (mostly) quick ways that you can engage with your clients and other relationships – these can be done over the holidays, if you find you have some down time and you want to get a jump on 2017, or they can be things that you pencil into your schedule for next year. While the options for engagement are endless, and many of them are really in-depth, today, we’re going to focus on some of the simple ideas that can add a little boost to your relationships.
Continue Reading 7 Ways Lawyers Can Build More Engagement Over the Holidays

iStock_000011353685_LargeThe “law firm of the future.”

We’ve spent a lot of time talking about this in recent months, not because I find it to be interesting (which I do), but because other than my “Instagram for Lawyers” post, this has been the hottest topic on Zen this year. I had a conversation with a senior partner at a law firm last week, who asked me “How do we communicate to people that the future is NOW?” His firm has been embracing these “futuristic” policies for a number of years, and recognizes that change in the industry is not happening fast enough.

In May, Altman Weil published the 8th edition of their “Law Firms in Transition” survey, which polls the managing partners and chairs at 800 US law firms with 50 or more lawyers (this year’s survey received 356 respondents from 49% of the 350 largest US law firms). If you haven’t already read at least the executive summary for this survey, I highly encourage you to take a look through it. In the midst of the second quarter of this year, Altman Weil said:

Are law firms still in transition in 2016? We think so, although the pace of change can seem modest. Despite pockets of true innovation, most firms are choosing to proceed with lawyerly caution in the midst of a market that is being reinvented around them.”

Yikes.

A bunch of a hoopla about nothing? We’ll get to that in a minute. 
Continue Reading Law Firms: The Future is NOW

cqatth9oyuw-liz-bridgesThe end of this week marks the beginning of December, and we all know what that means…

Holiday party invitations are coming. 

For introverts like me, holiday parties are probably not high on your list of exciting December “to dos” – it’s not that we don’t love them; it’s just that they’re rather exhausting. Extroverts may see them as a chance to enjoy a bit of relaxation with friends and meet new people. But no matter how you view holiday parties, they are definitely a key opportunity to network.

Whether you’re a networking pro or feel like there’s room for improvement, every networking experience is a chance to hone your skills. Recently, we held our Regional Conference of the Americas, and invited David Ackert, President of The Ackert Advisory, to facilitate a type of speed-dating session that we refer to as our “referral rendezvous.” We matched our lawyers in groups of 3-4 people, and they had 25 minutes to talk and connect with each other – some of them have known each other for many years, while others were meeting each other for the first time.

David’s networking tools offered a road map to maximize the time invested in each conversation. These tips are valuable not just for speed dating purposes, but across all networking opportunities, so I am sharing them with you today as we head into a whirlwind season of relationship-building possibilities. 
Continue Reading Holiday Networking is Coming.

photo-1467501556106-31d7a35cc25dNo one is more surprised than I am that one of my most popular posts here on Zen is “Instagram: How Lawyers Can Use it & Get Noticed.” I’ve said it before, and I’ll say it again – I really doubt that using Instagram is going to bring you business as a lawyer. BUT, I do think it’s an important tool for you to know how to use for two reasons:

  1. It’s another tool to have in your arsenal, and one you should know how to use, especially with its staggering usage statistics (plus, it’s fun to use and engage with).
  2. It’s fairly likely that your clients are using it either as individuals or as companies, so even if you, yourself, don’t use it, you should understand how it works and the potential pitfalls, to be a good advocate for your clients (that’s true for all social media by the way).

Since Instagram is such a hugely popular topic with my audience, I wanted to take a break today from our law firm of the future series to look at a few more tips about how you can stand out from the competition on Instagram. Brands are using it, which means that it’s not just for individuals, and you can get some great advice for dos and don’ts from taking a look at their behavior on this platform.

Kara Burney shares a great piece from the Content Marketing Institute, taking a look at what some of the biggest brands are doing with Instagram, and what that might mean for you. You may be interested to know that in three short years, we’ve seen an increased from 24.6% of Fortune 500 companies using Instagram to 50% using it in 2016. Burney followed their activity for a year to get us some great insight. 
Continue Reading How Lawyers Can Stand Out from the Competition on Instagram

photo-1448220140720-53ea5ddbd54a“What they really need is leadership willing to make decisions.” 

That’s what one reader feels is going to be required of the law firm of the future. And that’s true, isn’t it? Although it’s inherent in some of the responses we’ve seen from the authors included in HighQ’s book on Smart Law – in order to make changes and be ready for the future, you have to have curiosity and open-mindedness, a level of comfort with innovation. But really, you have to have guts.

It reminded me of the phrase clients have been using for years – “Change or die.” I’ve blogged about it before, so I searched Zen to see where it came up – and you might be surprised to see that we’ve been talking about this for six years already:

We keep talking about changing or dying, and sometimes, changing an industry like the legal industry is like turning an ocean liner – it takes time. Will we see the monolithic shifts in the industry that we hope to in the next five years? The next ten? That remains to be seen. But we do need bold, strategic thinkers with varied characteristics and guts to be leading the charge. As Will Rogers said “Even if you’re on the right track, you’ll get run over if you just sit there.”
Continue Reading Law Firm of the Future: Move it or Lose It