It’ 2020. Many of us had grand plans for the way that our business development and relationship building was going to go this year. We were going to spend the year connecting, deepening our engagement, forging new contacts!
I won’t remind you what threw a wrench in that.
But engagement isn’t over.
Continue Reading Lawyers: Think Outside the Box to Connect with Your Network
We often hear that legal content is lacking in personality.
Lawyers have the talent and the intelligence to communicate their valuable legal expertise, but often, their passion for the subject doesn’t translate well for someone who’d prefer that they “give it to them straight” instead of filling an article, post, or video with legalese.
But what does that mean – “add personality” to your content? And how do you do it?
The Content Marketing Institute’s Sarah Rickerd authored a great post with 13 Easy Tips to Give Your Content More Personality, and two of them really stuck out for me. Before we touch on them, I know your first question is going to be “why bother?” The reason is simple, and Sarah addresses it early on – it’s about engagement.
Continue Reading Lawyers: Create Engagement with Your Content Through Your Personality…Yes, Really!
Last week, we talked about content as a means for building relationships, while some of our more traditional methods for relationship-building are on hold. “But HOW do I do that?” you may ask?
Lawyers and law firms often think of content marketing as a solo activity. While you may have a strategy that is firm or practice-wide, in general, you’re thinking of the producers of the content for that strategy as individuals.
Continue Reading Two Ways to Use Your Content to Build Relationships
It’s week ten of lockdown in my state, and while there are some places that are entering a phased reopening, some countries have extended their border lockdowns and many of the firms I have talked to are planning to continue remote working for a while because it has proven so effective. As a result, we all continue to have to find new ways to network, build relationships, and yes, even in some cases, develop business.
I think we can all agree that at the moment, the only thing we should all be doing is finding ways to relentlessly deliver value, and if business comes from that, then great. One of the ways we can do that is through content. We’ve already covered the two biggest problems with legal content as well as how to really deliver exceptional content, so today, I’d like us to think more about how you can make your content about building relationships. It can often seem like it’s a one-way conversation – you write or say something, push it out into the world, and that’s it; your content lives there and does its thing, and hopefully it brings in some business for you. But what if you used it more strategically than that, particularly in this moment when it’s harder to have in-person relationships?
Continue Reading In the Age of COVID-19, Make Your Content About Building Relationships
Our second quarter of the year begins tomorrow, and for many of us, we’re facing a new normal that didn’t seem possible three months ago. One of my lawyers emailed me last night and said “what a year this past week has been.” I don’t think truer words have ever been spoken.
Lawyers are all in different places at the moment – some firms are exceptionally busy, but may have clients who aren’t able to pay them at the moment. Others are making the difficult decision to lay off staff or cut salaries. Some are shuffling resources to accommodate the influx of questions to practice areas like employment and insolvency and bankruptcy. Everyone is unsure what the future brings.
Continue Reading Business Development in 2020? Let’s Take a Breath.
As travel restrictions increase, and law firms begin to close their offices and reduce their client meetings, it’s time to get creative about the ways in which we keep in touch. “Collaboration” sounds like the sort of thing that requires you to be in the same room to achieve, but in fact, you can use content collaboration as a way to build relationships with clients, potential clients, and others all while remaining in your office (home or otherwise).
I recently read a great piece on 9 Free Tools to Co-Create Content, which not only included some great resources, but also some excellent inspiration for ways we can be better content collaborators in pursuit of building better relationships.
Continue Reading Lawyers: Don’t Let Coronavirus Stop You from Collaborating – Here’s How
We may have had a mild winter (most of us) so far, but let’s be honest, 2020 has been a bit of a slog so far, am I right?
I haven’t talked to anyone who isn’t feeling like we don’t already need a do-over for this year. So much for a fresh decade! (Yes, I know, technically, the new decade starts in 2021, so we’ll revisit this again next year).
But there’s no time like the present to feel like we’re starting over. Who’s to say that today ISN’T the day we start again?
How can we do that? By creating some “WOW” in our relationship development, using these two tips.
Continue Reading Two Steps to Create the WOW Factor in Your Relationships
None of us are perfect networkers/relationship builders.
Yes, it seems to come more easily to some than to others, but it’s not an exact science. For the most part, it’s an ever-adapting process that we’re constantly refining based on our current goals and our target’s needs.
But there are a couple of areas that we tend to go astray with building relationships, and that’s where we’re going to focus today.
Continue Reading Fixing the Two Biggest Networking Blunders that Lawyers Make
It’s February 4th, and that means it’s International Networking Week (I know you all had it on your calendars already!)
Apparently, January is a prime time for networking burn out, and that makes sense. It follows on a long season of holidays and entertaining, when we’re trying to fit in the last of our CLE requirements, meet up with family and friends, and rush to finish all of our end of the year work. So as we kick off February, who is really feeling fresh enough to network again in a way that’s going to effectively develop business for you and your firm?
Let’s look at four tips that will ease you into some networking in a way that doesn’t feel too overbearing, but will still help you to accomplish your goals.
Continue Reading Four Tips to Recover from Networking Burn Out
For better or worse, we’re all uber-connected these days, between our desktops and our smart phones and our tablets. While many of us can and do (and probably should) take technological time outs for holidays and weekends and evenings, responsiveness is a key factor in keeping clients, potential clients, and yes, even referral sources happy when reaching out about business. And yet, it is STILL one of the most overlooked (and easiest to fix) complaints that I hear about relationship building.
It’s a rather HUGE pet peeve of mine when people don’t take the time to respond to emails, and I know I’m not alone. Let’s talk about the message that it sends, and why it’s an easy fix.
I know lawyers are busy. I know that their time, literally, is money. So I can be (somewhat) forgiving of the attorneys who may not read and answer all of the emails that I send them.
However.
Continue Reading It’s 2020. Responsiveness is Table Stakes for Good Relationships