Over the years I’ve written quite a bit about client service and what lawyers can do to strengthen relationships with their clients. Recently I’ve been thinking about how much the expectations placed on lawyers have changed — and how the role of the lawyer continues to evolve.

For many years, lawyers have talked about the importance of becoming “trusted advisors” to their clients. That idea is not new.

What is new is the environment in which clients are operating — and the range of issues that now shape the legal questions they bring to their lawyers.

But what does that really mean in today’s marketplace?Continue Reading What Clients Expect from Their Lawyers in a More Complex World

With recent shifts in trade policies and tariffs, lawyers are increasingly called upon to navigate complex geopolitical landscapes. We’ve long recognized that today’s legal advisors must act as business partners to their clients, but the reality is that geopolitical awareness is now a critical component of that role.

The practice of law doesn’t exist in a vacuum. The global stage is playing an increasingly powerful role in shaping how our clients do business. This truth was underscored at our two most recent ILN conferences — first in October 2024, when we hosted a panel discussion on the potential legal and economic impacts of the U.S. presidential election, and again this May in Bucharest, where our European members examined how U.S. tariffs are affecting clients around the world.Continue Reading The Evolving Role of Lawyers as Geopolitical Analysts

When I speak with law firms, two topics come up over and over again—the practical implementation of AI in the practice of law and the challenge of attracting and retaining talent.

Law firms, like all businesses, are in a constant battle for top talent. But when people join a firm—whether as young and enthusiastic lawyers or seasoned practitioners—what is it that truly keeps them there?Continue Reading The War for Talent: Making the Case for a Culture Fit

Whether you’re confident in your social media skills or still think it’s something “the kids use,” social media can give your networking efforts a significant boost. Social media is just one tactic in your toolbelt, and how you use it depends on your goals. Let’s explore eight ways social media can enhance your professional networking and development. If any of these align with your goals, it’s time to make social media a key component of your strategy.Continue Reading Supercharge Your Networking with Social Media: A Lawyer’s Guide

Anthony Panebianco is a shareholder with Davis Malm, the ILN’s member firm for Boston, Massachusetts. In this episode, Lindsay and Anthony chat about the current market for litigation and transactional matters, why being considerate and thoughtful can lead to more clients, and one of the biggest misunderstandings people have about litigation.

You can listen to the podcast here, or we’ve provided a transcript of the highlights below.Continue Reading Law Firm ILN-telligence Podcast | Anthony Panebianco, Davis Malm

Joshua Upin is a partner with Royer Cooper Cohen Braunfeld, the ILN’s Pennsylvania member firm. In this episode, he and Lindsay discuss the hot topic on everyone’s mind, generative AI, the unrealistic expectations that television has created for the legal system, and his new favorite podcast, Magnificent Jerk

You can listen to the podcast here, or we’ve provided a transcript of the highlights below.Continue Reading Law Firm ILN-telligence Podcast | Joshua Upin, Royer Cooper Cohen Braunfeld

It’s safe to say that most of us didn’t pursue a career in law because of our love for data, right?

If we were passionate about data, we’d probably be in a different field altogether.

But here’s the reality check: embracing data is crucial to staying relevant as the legal landscape evolves. It might sound daunting, but once you invest the time to establish processes for collecting and analyzing your data, the payoff can be immense. You’ll uncover opportunities to enhance efficiency, deliver more value to clients, and identify strategies for improving firm profitability. More value and higher profits? Suddenly, data doesn’t seem so intimidating, does it?Continue Reading Unlocking the Power of Data: A Roadmap for Modern Legal Practices

Alishan Naqvee is the founding partner of LexCounsel, one of the ILN’s member firms in India. In this episode, Alishan and Lindsay discuss how technology has changed the practice of law, what is intriguing about the modern practice of healthcare law, and what many people misunderstand about lawyers. Don’t miss this fascinating conversation!

You can listen to the podcast here, or we’ve provided a transcript of the highlights below.Continue Reading Law Firm ILN-telligence Podcast | Alishan Naqvee, LexCounsel

Recently, I noticed an EXPLOSION of interest in my post from last year on the state of the legal industry, where we talked about relaxing because the industry was familiar with contractions. This is still true, but the word for this year is ADAPTATION.

I’m just gonna say it now, if you’ve been here a while, you already know that I’ve said this before. Back in August of 2016, we starting talking about how the law firm of the future was going to need to be flexible – what did I mean by that? Continue Reading State of the Legal Industry: the Key Word is “Adaptation”

Noel Ng is the COO of Goodwins Law Corporation in Singapore, a firm with more than twenty years in the legal industry and a member of the International Lawyers Network. In this episode, Lindsay and Noel discuss Singapore’s importance as a gateway to Asia, as well as Europe and South America’s increase in focus on the country, and how creating online relationships are improved by taking them offline.

You can listen to the podcast here, or we’ve provided a transcript of the highlights below.Continue Reading Law Firm ILN-telligence Podcast | Noel Ng, Goodwins Law Corporation